Frequently Asked Questions Before Your Rental

You are here: / / Frequently Asked Questions Before Your Rental

Frequently Asked Questions

Before Your Rental — Prepare with ease before you ride

Click here to download the Process To Rent and find out what renting a motorcycle through us entails.

Download our latest bike, extras and accessories rental rates. Click here to download…

GS Africa offers the following discount structure:
1) Riders over 60 — 10% discount.
2) South African residents (with valid ID) — 12.5% discount on rentals of 2 days or more.
3) Groups of 3+ riders — 10% discount on rentals of 3 days or more.
4) Long-term rentals — ride for longer with 15% discount for rentals exceeding 15 days or more.
5) Returning clients — 10% discount.
6) Turnkey self-guided tours booked directly through GS Africa — 15% discount on bike rental
7) Complete rider gear package (helmet, jacket, gloves, boots, pants) — 25% discount on gear for rentals of 2 days or more
8) Complete bike luggage set (side and top units) — 15% discount for rentals of 12 days.
**Please note that only one of the above discounts can be applied to your rental estimation.

1. VISA/Mastercard Credit Card — required for the insurance excess deposit per motorcycle.
2. Copy of Rider’s Licence (front and back) — the licence must either:
Indicate a right equivalent to Code A (same as South Africa), or
Indicate M (with unlimited engine capacity), or
Clearly state that the licence is valid for motorcycles with unlimited engine capacity in English. If the licence does not meet these requirements, the client will need to obtain an international motorcycle licence. We accept all EU, American, and Australian motorcycle licences. Please note that these requirements are set by law and the insurance company, not GS Africa. Riders must ensure they hold the applicable licence before concluding the agreement. If not, all monies paid to GS Africa will be forfeited.
Copy of Valid Passport or Identification Document (if South African).
3. Minimum Age – 21 years old

Once we have submitted your rental invoice with the due date of the payment, kindly make payment in order to secure your bike and booking for your trip. A 25% deposit of the full rental amount is due and payable upon receipt in order to book and confirm the rental (pencilling in your booking). 60 days prior to the first rental date the remaining balance is due to confirm and finalise the booking, turning pencil to ink.

Our main branch is based in Cape Town, with depots in Johannesburg, Durban, Port Elizabeth and Windhoek. Should your collection point differ from your return point and not starting/ending at the main branch (Eg. Cape Town to Johannesburg), a Return-To-Depot Transportation fee is applicable.

Kindly refer to our rental rate sheet for the latest transportation fees.

We offer delivery and/or collection your motorcycle from your hotel. However, we do not recommend arranging delivery or collection at the airport, as it is a public area with very limited and strict parking regulations — particularly challenging if it’s your first time in that city.

For deliveries or collections within a 20 km radius of our branches, the fee is R750,00 per bike, per each way. For distances beyond this, please enquire with us directly. Click here to make an enquiry…

1) A full rental day runs from 08h00 to 17h30 (1 day).
2) Alternatively, you may rent from 08h00 to 08h00 the following day. This will be considered one rental day, with a late return fee applicable.

Good quality helmets, protective rider gear items are available for rental in different sizes (reputable suppliers, popular brands as well original BMW rider gear) Your safety is of our utmost concern. Click to download our Pricelist…

We can provide lowered seats on most of our bike models. Let us know what your requirements are and we will gladly assist you. Handlebar/clutch and brake reach can be adjusted to your requirements. Aluminium Panniers and Top boxes (weight allowance per unit is maximum of 6kgs or 15 pounds) and/or our soft luggage side units which are waterproof and dust proof with an integrated locking cable(you can bring 2 extra locks for this) expands between 15 – 27 litres are available for rental.

All our bikes are fitted with standard tyres, ex-factory (50/50 road biased tyres). Alternative more aggressive off-road tyres (70/30 or 80/20) are available. The daily tyre supplement, specifically fitted with Metzler, Pirelli or similar brands, will be stipulated on your estimation/invoice.

Should any single rental fitted with the above tyres exceed 4 000 kilometres, a full set of replacement tyres is due at the end of the rental.

Yes, you can buy vouchers from us. Kindly email GS Africa the rental requirements, and we will issue the lucky rider’s voucher after full payment has been received.

As the rental agreement is between one rider and GS Africa, the insurance cover only applies to the rider who signs the agreement and pays the insurance deposit.

For security reasons:
1) Always lock the steering
2) Park the bike in a well-lit area in dedicated hotel parking with security, preferably close to the hotel reception
3) Don’t leave anything unsecured on the motorcycle. We have various wheel locks available for your use.
4) All our bikes are available with satellite recovery tracking devices, installed onboard. The built-in Rider Down Accident Alert will be activated in the unlikely event of a collision. This service offers an Accident and Emergency Assistance Plan which includes the ER 24 Emergency Medical Rescue (access to dedicated staff who will make arrangements for transportation, advice and care). Your family, friends and fellow riders can be assured of your safety at all times by logging on to the internet mobile platform we provide. We provide a complementary easy-to-use Puncture Repair Kit with each rental.

We offer a complimentary onsite luggage storage facility in Cape Town for your spare luggage while you are on the road. If needed, we can also arrange to courier your excess flight luggage to your final destination.

Travel is allowed in the following countries:
Namibia, Botswana, Zimbabwe, Lesotho, Swaziland, Mozambique, Malawi and Zambia. The rider must inform GS Africa about his anticipated routing beforehand as legal Border Exit Permits needs to be prepared accordingly. The cost is R750,00 per pack, per border, per bike. Kindly note that an additional insurance excess deposit for travelling beyond South Africa’s borders is applicable (double Insurance Excess Deposit).

You have a choice of three payment options:

Visa/Mastercard Credit Card — Payment via secure online bank link. This link will be sent to your email together with your invoice. Kindly open the link, enter your details, tick and agree to our Terms & Conditions, then press Continue and enter your card information to authorise payment. By entering your card details and proceeding, you accept the Terms & Conditions provided. Once payment is confirmed, we will notify you. Please note: split payments are not allowed.
Electronic Bank Transfer — Payment can be made directly to GS Africa’s bank account (details are provided on your invoice). Kindly forward proof of payment once the transaction has been processed.
PayPal — Payments can be made to rentals@gsafrica.com. Please send proof of payment after the transaction. Kindly note: a 5.5% bank charge will be added to the final amount.
Important: GS Africa does not cover any bank charges. Credit card fees may vary between Visa, Mastercard, AMEX, and Diners Club, depending on your bank.

The daily rental fee includes standard comprehensive insurance cover for the motorcycle, with an insurance excess deposit payable for each model. Luggage, GPS units, and any other hired accessories are included in the deposit amount. Insurance deposit values will be shown on your invoice and our price list.

Explanation of our Insurance deposit: 
If the motorcycle is lost, stolen, or written off, the insurance excess deposit will cover replacement.
If damage occurs due to an accident and the repair cost exceeds the insurance excess deposit, the deposit represents the maximum amount the insurance company will claim from the rider.
Any repairs or damage costing less than the insurance excess deposit are the rider’s responsibility and must be paid directly by the rider.
Different motorcycle models carry different insurance deposit amounts. Damage above the deposit amount is covered by the insurer.

The rider will be fully liable for any damage to the rented motorcycle and/or 3rd party vehicle under the following conditions:
• Wilful damage caused as a result of negligence – including but not limited to:
• Damaging the clutch/gearbox due to incorrect use of thereof
• Seizing of an engine due to over-revving, low oil levels or incorrect addition of oils/fluids
• Driving on restricted roads/areas e.g. sand dunes
• Driving under the influence of alcohol or banned substance
• Any evidence of water submersion damage

In the event of you not cancelling your booking before the reserved rental date and time as indicated on your booking/failing to collect your motorcycle on said date, a non-cancellation fee will apply. Cancellation less than 10 days before the first rental date validates a NO REFUND.

A booking deposit of 25% of the TOTAL Rental Invoice is required on confirming your booking, the remaining balance is due & payable 60 days prior to the 1st rental day.
• Minimum cancellation fee 25%
Non-refundable as follows:
Days before Booking % To Pay
60 and more days 25%
59 > 31 days 25%
30 > 9 days 75%
10 and less days 100%

Yes, we are here to support your motorcycle adventure every step of the way. Once your bikes are booked and your dates confirmed, we can assist with route planning, accommodation bookings, activities, and more. GS Africa is your onestop shop for an unforgettable motorcycling experience in Africa!

ABOUT US

GS Africa is a passionate family-run, turnkey motorcycle rental & tour agency based in Cape Town. We offer rentals of BMW, Harley-Davidson, Yamaha, Honda, KTM & Ducati motorcycles, along with bespoke tour itineraries.

For your convenience, we also have a presence in Pretoria, Johannesburg, Durban, Port Elizabeth, Namibia, and the Garden Route. We are proudly affiliated with EagleRider as a trusted partner in Africa.

OPENING HOURS
Monday – Friday
08:30am – 17:00pm
Saturday
09:00am – 11:00am
Sunday
CLOSED

GS AFRICA MAIN BRANCH

21A Rose Street
Cape Town City Centre
Cape Town, 8001
E: rentals@gsafrica.com
T: +27 (0) 71 515 3808
W: www.gsafrica.com

GS Africa Cape Town

GS AFRICA DEPOTS

GS Africa Johannesburg
GS Africa Durban
GS Africa Port Elizabeth
GS Africa Garden Route
GS Africa Knysna
GS Africa Namibia
GS Africa Kasane

TRAVEL GUIDE

Calling & Communication
Money & Currencies
Driving In South Africa
Flight Info
Health & Medical Emergencies
South African Weather
Visas
About South Africa
People of South Africa

ATTA
Excellence in Tourism Award

CURRENCY CONVERTER

Currency Converter ZAR/USD: Thu, 20 Aug.

Amex Mastercard Visa
EagleRider
GS Africa is SATSA Bonded
TBCSA
GS Africa Tripadvisor